FAQ

How can I open an investment account at XTB?

You can open a real account at any of our international offices or by printing and filling out the documents available on our website.

Who are we?

X-Trade Brokers DM S.A. is a licensed brokerage house operating within the European Union, according to European Union Directive 93/22/EEC of 10 May 1993 on investment services in the securities field. The activity of the company is being controlled by the Polish Securities and Exchange Commission. XTB offers access to Warsaw Stock Exchange and has branch offices in Europie: Czech Republic, Spain, Slovakia, Germany and Romania. Affiliate partner company of XTB is X-Trade Brokers Ukraine.

The history of the X-Trade group dates back to 2002 and the establishment of X-Trade Ltd. From that moment we have continued to develop successful relations with our clients, creating new level of quality on the retail investment market in Europe. We have been awarded with the title of Best-in-class broker in Eastern Europe, according to the journal "Money Markets", published by the company “Callender Media“. This is the result of a 2005/06 FOREX Platform & Brokerage Review - aimed at distinguishing the best brokers operating on European and USA FX retail market.

What is the minimum deposit?

The minimum deposit to open an account is 2000 USD, EUR or PLN
Depends from the country you want to open an account. Approx level is around 500 euro.

Does the XTB-Trader platform provide the current (online) exchange rates?

Yes. The XTB-Trader system provides actual and real quotations, and most importantly, those are transaction prices.

On what currency pairs investors can trade using the XTB-Trader platform?

XTB offers investors 40 currency pairs (as CFDs and options): EUR/PLN, EUR/USD, EUR/SEK, EUR/AUD, EUR/CAD, EUR/NOK, EUR/JPY, EUR/CHF, EUR/GBP, USD/PLN, USD/SEK, USD/JPY, USD/CHF, USD/CZK, USD/CAD, USD/NOK, USD/ZAR, USD/MXN, AUD/USD, AUD/JPY, AUD/NZD, GBP/JPY, GBP/CHF, GBP/PLN, GBP/USD, GBP/AUD, GBP/NZD, NZD/USD, CHF/JPY, CHF/PLN.

The full list of derivatives can be found in here.

Besides currencies, on what other markets can investor trade at XTB?

In addition to currencies, XTB offers investors the possibility of trading CFD and options contracts based on 19 listed indices (including the WSE WIG 20, the S&P500 or Nikkei 225), 26 commodities - including oil, gold, gasoline, corn, shares of foreign companies (including Microsoft, GE , Nokia, Intel and many more), and U.S. (TNote) or German (Bunds and Shatz) government bonds.
In addition to currency, commodities and foreign exchanges, we offer full access to the Warsaw Stock Exchange - the spot market and derivatives.

What is the minimum unit of transaction?

The minimum unit of transaction is 0.1 lots for CFD contracts based on currencies and 0.03 lots for commodities.

What is the deposit (margin) amount?

The deposit (margin) is 1% of the nominal value of the contract in case of currencies, 2% in case of indices and 3% in case of commodities.
In the case of investing more than 50 000 euros or 75 000 U.S dollars, the deposit increases with the increase in the balance

contact us

Choose country

India

Choose departament

Phone:

000-800-100-7058

E-mail:

info@xtb.in

Phone:

000-800-100-7058

E-mail:

accounts@xtb.in

Austria

X-Trade Brokers Dom Maklerski S.A.
German Branch
Mainzer Landstraße 33,
60329 Frankfurt am Main

Office

Phone:

0800 987 23 30

Fax:

+49 (0)69 2475249-19

E-mail:

info@xtb.de

China

Office

Phone:

4001-200986

E-mail:

info@cn.xtb.com

Czech Republic

X-Trade Brokers DM S.A., organizační složka
Pobřežní 12, 186 00 Praha 8
Česká republika

Choose departament

Phone:

226 259 900

Fax:

226 259 903

E-mail:

office@xtb.cz

Phone:

226 259 990

E-mail:

sales@xtb.cz

Phone:

226 259 980

E-mail:

support@xtb.cz

E-mail:

dealing@xtb.cz

Phone:

226 259 960

E-mail:

research@xtb.cz

Phone:

226 259 912

E-mail:

marketing@xtb.cz

E-mail:

pr@xtb.cz

Phone:

226 259 913

E-mail:

hr@xtb.cz

France

X-Trade Brokers D.M. S.A.
Bâtiment REGUS
168, avenue de Charles de Gaulle,
92522 Neuilly sur Seine

Choose departament

E-mail:

office@xtb.fr

E-mail:

sales@xtb.fr

E-mail:

dealing@xtb.fr

Germany

X-Trade Brokers Dom Maklerski S.A.
German Branch
Mainzer Landstraße 33,
60329 Frankfurt am Main

Choose departament

Phone:

0800 987 23 30

Fax:

+49 (0)69 2475249-19

E-mail:

info@xtb.de

Phone:

0800 987 23 30

E-mail:

sales@xtb.de

Phone:

+49 (0) 69 2424 8517

E-mail:

support@xtb.de

Phone:

0800 987 23 30

E-mail:

info@xtb.de

Phone:

+49 (0)69 2475249-0

E-mail:

bewerbung@xtb.de

Phone:

+49 (0) 69 2424 8517

E-mail:

support@xtb.de

Greece

X-Trade Brokers DM S.A., organizační složka
Pobřežní 12, 186 00 Praha 8
Česká republika

Choose departament

Phone:

226 259 997

Phone:

226 259 997

Phone:

226 259 980

E-mail:

support@xtb.cz

E-mail:

dealing@xtb.cz

Phone:

226 259 912

E-mail:

marketing@xtb.cz

E-mail:

pr@xtb.cz

Hungary

X-TRADE BROKERS DM SA Magyarországi Fióktelepe
Business Center 22
Baross utca 22-26, 1085 Budapest
Magyar Köztársaság

Choose departament

Phone:

1 265 5155

Fax:

1 265 5147

E-mail:

office@xtb.hu

Phone:

1 265 5148

Fax:

1 265 5158

E-mail:

sales@xtb.hu

Phone:

1 266 3710

E-mail:

support@xtb.hu

E-mail:

dealing@xtb.hu

E-mail:

research@xtb.hu

Phone:

1 265 5159

E-mail:

marketing@xtb.hu

E-mail:

hr@xtb.hu

Italy

X-Trade Brokers Dom Maklerski S.A.
X-Trade Brokers Italia,
Via Albricci 9, 20122 Milano.

Choose departament

Phone:

272013131

Fax:

2877118

E-mail:

office@xtb.it

Phone:

272014659

E-mail:

sales@xtb.it

Phone:

2874129

E-mail:

dealing@xtb.it

Phone:

2874277

E-mail:

pr@xtb.it

E-mail:

dokk@xtb.it

Netherlands/Belgium

X-Trade Brokers Dom Maklerski S.A.
German Branch
Mainzer Landstraße 33,
60329 Frankfurt am Main

Choose departament

Phone:

0800 987 23 30

Fax:

+49 (0)69 2475249-19

E-mail:

info@xtb.de

Phone:

0800 987 23 30

E-mail:

sales@xtb.de

Phone:

+49 (0) 69 2424 8517

E-mail:

support@xtb.de

Phone:

0800 987 23 30

E-mail:

info@xtb.de

Phone:

+49 (0) 69 2424 8517

E-mail:

support@xtb.de

Poland

X-Trade Brokers Dom Maklerski S.A.
ul. Ogrodowa 58, 00-876 Warszawa
Biurowiec A, VII piętro

Choose departament

Phone:

22 201 95 50

Fax:

22 520 22 81

E-mail:

biuro@xtb.pl

Phone:

22 201 95 70

E-mail:

sales@xtb.pl

Phone:

22 201 95 60

Phone:

22 520 22 82

E-mail:

dealing@xtb.pl

Phone:

22 201 95 89

E-mail:

pr@xtb.pl

Portugal

X-Trade Brokers D.M. S.A.
Praça Duque de Saldanha nº1 piso 9 fracçao B
1050-094 Lisboa

Choose departament

Phone:

211 936 340

Fax:

211 974 565

E-mail:

office@xtb.pt

Phone:

211 936 340

E-mail:

sales@xtb.pt

Phone:

211 936 340

E-mail:

dealing@xtb.pt

Romania

X-Trade Brokers Dom Maklerski S.A.
Sucursala Bucuresti,
Bulevardul Eroilor, nr. 18, sector 5,
Bucuresti, Romania

Choose departament

Phone:

31 425.54.90

Fax:

31 425.54.91

E-mail:

office@xtb.ro

Phone:

31 425.54.92

E-mail:

sales@xtb.ro

Phone:

31 425.54.93

E-mail:

dealing@xtb.ro

Phone:

31 425.54.90

E-mail:

research@xtb.ro

Phone:

31 425.54.90

E-mail:

marketing@xtb.ro

Phone:

31 425.54.90

E-mail:

hr@xtb.ro

E-mail:

office@xtb.ro

Slovak Republic

X-Trade Brokers DM S.A., organizačná zložka
Poštová 1, 811 06 Bratislava
Slovenská republika

Choose departament

Phone:

259 304040

Fax:

254 652844

E-mail:

office@xtb.sk

Phone:

259 304041

E-mail:

sales@xtb.sk

Phone:

259 304044-5

E-mail:

support@xtb.sk

E-mail:

dealing@xtb.sk

Phone:

226 259 912

E-mail:

marketing@xtb.sk

E-mail:

pr@xtb.sk

Phone:

226 259 913

E-mail:

hr@xtb.sk

Spain

X-Trade Brokers D.M. S.A.
Edificio Iberia Mart I
C/ Pedro Teixeira 8, 8ª Planta
28020-Madrid

Choose departament

Phone:

915 706 705

Fax:

914 251 880

E-mail:

office@xtb.es

Phone:

915 702 003

E-mail:

sales@xtb.es

Phone:

915 706 749

E-mail:

dealing@xtb.es

Phone:

915 706 705

E-mail:

marketing@xtb.es

E-mail:

pr@xtb.es

Sweden

X-Trade Brokers Dom Maklerski S.A

Office

Phone:

+ 46(0)8209400

Fax:

+48 225202281

E-mail:

info@xtb.se

UK

UK subsidiary
75 Shoe Lane, 1st Floor London EC4A 3BQ

Choose departament

Phone:

0 203 394 1700

E-mail:

uksales@xtb.com

Fax:

0 203 394 1701

Phone:

0 203 394 1700

E-mail:

ukgeneral@xtb.com

E-mail:

ukgeneral@xtb.com

Phone:

0 203 394 1700

Phone:

0 203 394 1700

E-mail:

ukservice@xtb.com

Phone:

0 203 394 1700

E-mail:

uksales@xtb.com

International

X-Trade Brokers Dom Maklerski S.A.
ul. Ogrodowa 58, 00-876 Warszawa

Sales

Phone:

22 201 95 70

E-mail:

sales@xtb.com

see our offer

Forex
Commodities, Indices
EQUITY
CFD
Options
and Structured Products

FAQ

How can I open an investment account at XTB?

Who are we?

What is the minimum deposit?

Does the XTB-Trader platform provide the current (online) exchange rates?

On what currency pairs investors can trade using the XTB-Trader platform?

What is the minimum unit of transaction?

What is the deposit (margin) amount?

contact us

Choose country

India

Choose departament

Austria

Office

China

Office

Czech Republic

Choose departament

France

Choose departament

Germany

Choose departament

Greece

Choose departament

Hungary

Choose departament

Italy

Choose departament

Netherlands/Belgium

Choose departament

Poland

Choose departament

Portugal

Choose departament

Romania

Choose departament

Slovak Republic

Choose departament

Spain

Choose departament

Sweden

Office

UK

Choose departament

International

Sales

see our offer

Forex

EQUITY

Options

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